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ticket insurance

Security right up to the last minute – with ERGO ticket insurance

You have been looking forward to your cruise or event aboard La Paloma for weeks—but suddenly an illness, accident, or other unforeseeable incident throws a spanner in the works. To ensure that you are at least financially covered in the event of an emergency, you can protect your tickets with ERGO ticket insurance.

The insurance will reimburse you for the full ticket price, including fees, if you are unable to attend your booked trip or event for an insured reason. This applies, for example, in the event of an unexpected serious illness, an accident, or damage to your property that prevents you from attending.

Even if you would only reach La Paloma after more than half of the journey or event due to a significant delay in public transportation, you will receive a refund for your admission fee.

This means you can book your tickets for unforgettable moments on the Rhine in a relaxed manner and with unclouded anticipation—without risk, but with double security.

Your advantages

  • Refund of the full ticket price including fees in the event of cancellation due to illness or accident
  • Coverage for damage to property that prevents you from participating
  • Refund if you miss more than half of the trip or event due to significant delays in public transportation

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